Very likely the answer this question is “NO!” (Unless they are an IT Services Professional)

In our experience we see this scenario play out a LOT. Let’s face it, hired IT services can appear to be expensive… at least until you consider the alternative. A lot of small to medium sized businesses tend to go with the philosophy “Hey, John (employee X) has some free time in his schedule from his normal duties, let’s have him handle the IT things for us, he’s pretty good with computers.” 

There can be many problems that arise with that scenario though. Inevitably as your business grows, so will your IT needs. This will mean that “John” will have less and less time to work on the original duties that he was hired for. Right now, you’re thinking to yourself, “that’s ok… we will just hire another employee to fill the role that John used to do.” But there is a problem with that as well. First of all, training. John will need to train the new employee to fill his previous role. But more importantly than that, we find that “John” (employee X) usually isn’t trained in IT, and because of that tends makes costly mistakes that won’t be discovered until later and much more difficult to unravel. A seasoned IT Professional has learned through experience the importance of good documentation, work flows, procedures, accounts lists, contact lists, etc. making any actions taken much easier to follow, track and correct.

Another problem with having “John” (employee X) who isn’t an IT professional, handle your IT needs is training and experience. Sure, it may “feel” like you are saving money, because John’s salary is below, or perhaps even well below a IT Professional’s salary, but in reality John is likely costing you more. He/She may be putting your business at  greater risk than an IT Professional would at no fault of his/her own. It’s just plain and simple lack of experience. 

Also, what may take a seasoned IT Professional minutes to accomplish, may take John hours… Because first he has to research HOW to do what needs to be done. In the long run, John (employee X) is more often than not MORE EXPENSIVE than hiring the right person in the first place. 

But “hiring” a full time dedicated IT Professional can be expensive and may not be necessary… That is where we come in. We offer service packages ranging from Hourly Support to Dedicated Contract Monthly Maintenance Agreements. This enables us to be the perfect IT Services Solution for your growing business. 

Please feel free to contact us to discuss how we can help protect your investments in your business by becoming your Professional IT Services Provider!